Frequently Asked Questions

If you have any further questions please call us.

General

Where are you located?

Undervalue Appliances.ca is an online appliance store with curbside pickup in Hyde Park London or delivery within an hour of London.

What days/hours do you answer phones?

We answer phones between 8AM-8PM, 7 days a week.

Are the appliances new or used?

Undervalue Appliances.ca stocks and sells used refurbished appliances.

How do I place an order?

Visit our website for self checkout.

What Services Do You Offer?

Dishwasher installation service, washer and dryer stacking service, and many other services offered under the services tab/page.

Delivery

What is the turn around time for delivery?

As early as same day delivery (if ordered by noon). We also offer next day delivery, or within one week delivery.

Is removal of my broken or unwanted appliance an option?

Yes, removal service is only $19.95.

Do you offer hookup service?

Yes, hookup is only $19.95 (connecting hot and cold hoses, fridge water lines, and dryer vents).

How much does delivery cost?

Local delivery is FREE when spending over $699 pre-tax on appliances.
Local delivery within 25kms of our distribution center is $74.95. Next-day delivery is $109.95, and same-day delivery is $149.95 (when ordered before noon EST).
Deliveries are done between 8AM-8PM, and the delivery company will provide a courtesy call the day before, and roughly 20 minutes to 3 hours before arrival.

Is pick-up an option?

Yes, we have curbside pickup in Hyde Park London, by appointment.

Payment

What forms of payment do you accept?

E-Transfer auto deposit (preferred), PayPal, credit card, and 0% financing.

When is payment due for your order?

Payment is made at checkout. If paying by E-Transfer Auto Deposit, payment is due within 2 hours of placing the order.