Frequently Asked Questions
Don't be afraid to ask! If you have any further questions please contact us.
General
Where are you located?
Undervalue Appliances.ca is an online appliance source, shipping all over Southern Ontario. Delivery to London and surrounding areas.
What hours do you answer phones?
We answer phones between 8AM-8PM, 7 days per week.
What days do you answer your phones?
7 days a week.
Are the appliances new or used?
Undervalue Appliances.ca stocks and sells used refurbished appliances.
How do I place an order?
Visit our website for self checkout and/or call us.
Delivery
What is the turn around time for delivery?
As early as same day delivery (if ordered by noon). We also offer next day delivery, or within one week delivery.
Is removal of my broken or unwanted appliance an option?
Yes, removal service is $19.95.
Do you offer hookup service?
Yes, hookup is only $19.95 (connecting hot and cold hoses, fridge water lines, and dryer vents).
How much does delivery cost?
Local delivery is FREE when spending over $699 pre-tax on
appliances.
Local delivery within 25kms of our distribution center is $74.95.
Next-day delivery is $109.95, and same-day delivery is $149.95 (when
ordered before Noon EST).
Deliveries are done between 8AM-8PM, and the delivery company will
provide a courtesy call the day before, and roughly 20 minutes to 3
hours before arrival.
Is pick-up an option?
Yes, we have curbside pickup in Hyde Park London, by appointment.
Payment
What forms of payment do you accept?
E-Transfer auto deposit (preferred), PayPal (for your convenience sense of security).
When is payment due for your order?
Payment is due by 8PM the day the order is placed. If your order is not paid for on time, there is no guarantee it will still be available to purchase.